Frequently Asked Questions
When will my order be baked and shipped?
Your cookies or customer cookie cakes will be baked and shipped the day you place your order if the order is placed if by 2 p.m. ET Monday-Friday, unless you have specified an arrival date that requires the order to be baked on a future date. Orders placed after 2 p.m. ET will be baked and shipped out of our facility on the following business day. You may select the estimated date you would like your order to arrive in our shopping cart. We ship via UPS and offer several shipping transit times for your convenience.
Can I order corporeate gift far in advance to arrive on a particular day?
Sure thing! Be sure to specify the day that you want your gift to arrive in our shopping cart checkout as we use UPS which estimates the day of delivery based on the shipping method you choose. You can contact us to discuss the shipping details if you have a bulk order, questions or special requirements.
Can I ship to a PO Box?
We do not ship to PO Boxes.