Shipping methods and deadlines
Ground Shipping
We offer FREE ground USPS Priority shipping on all orders. All orders placed by 11:59 p.m. EST can be processed the following business day and can ship out to arrive within 2-3 business days. Shipping dates are automatically calculated based on desired arrival date and recipient's shipping address. You may select future arrival dates on all orders.
Next Day Delivery
There is an additional charge for next day air delivery. All orders placed after 3:00pm and before 11:59 p.m. EST will be processed the following business day and delivered the next business day after that.
For example,
- Orders placed on Monday will ship Tuesday to be delivered Wednesday.
- Orders placed on Thursday will ship Friday to be delivered on Monday.
Shipping FAQs
The Great Cookie ships all of our packages via USPS from our bakery in Baltimore, Maryland. We do not ship to Alaska, Hawaii or outside of the 50 United States.
Signature Required?
Residential addresses typically do not require a signature and if left, USPS drivers are instructed to leave packages "out of sight & out of weather". HOWEVER, if there is no one there to accept the package, and the USPS driver does not feel comfortable leaving it for ANY reason, she/he is NOT required to leave the package.
Business addresses do require a signature, but not necessarily from the recipient whose name is on the box. Anyone in the building is able to sign for the package. Please be sure to include the company name and floor/suite number if you are sending to an office building.
Three Delivery Attempts
Following each delivery attempt, USPS will leave a note on the door following each delivery attempt. USPS will make three delivery attempts before returning the package to The Great Cookie.
