Return / Refund Policy
Because our products are perishable, all sales are final. The Great Cookie will be happy to replace any item in the unlikely event that they are damaged or spoiled during transit. We ask that you inspect the contents of your order as soon as they arrive to make sure that it meets with your satisfaction. The Great Cookie is not responsible for damage or loss as a result of shipments being returned or being undeliverable as a result of incorrect address information you supply to us, or for the inability of the recipient to receive the package on the date that you specify. Please realize that we are not in complete control of the delivery process through third parties such as UPS, FedEx and USPS.
Shipping and handling charges are not refundable.
For additional information, please contact us at info@thegreatcookie.com.
